Testimonials

Don Friesen, H&H Service Advantage

"I love myPay Solutions. It works well, and I almost forget it's there, it's so easy to use," said Don Friesen of H&H Service Advantage. In business since 1975, H&H is a full-service auto, light truck, and light industrial service shop in Lincoln, Nebraska.

Don knows his payroll, too. He started with another payroll service in 1990, and after 16 years of arguing with that company over incessant minor issues such as vacation hour accruals, he decided it was time for a change.

With six full-time employees and one part-time employee, he decided it would be best to do the payroll internally. "I was ready to take over the payroll personally, but my accountant of 12 years instead suggested myPay Solutions. The setup with them was very thorough and properly tedious, but myPay Solutions is 100 times better than my old service and within pennies of what I was paying with the other company. Now I spend seven to ten minutes every two weeks and the payroll is done—true no-hassle payroll," Don continued.

Not only is he impressed with the ease of use, but also with the things he doesn't get: for every payroll there are no incorrect reports, no delayed deposits, and no arguments or delays on fixing any errors. Another benefit for Don is that his payroll reports go to his accountant automatically for integration with the accounting software; a feature that saves him money.

"It's rare that we experience any problems, but if we do, a simple email to our myPay Solutions representative will fix it. On one occasion there was a problem with bonuses. I immediately called our processor who had the accounts fixed with the money deposited into employee accounts within 24 hours. I was impressed by the professionalism and follow-through on that occasion and in every other need I have had."